Frequently Asked Questions

We focus on results, not just pretty designs. Every website we build is optimized for conversions, mobile performance, and search engines. We're based in the UK, understand local business needs, and provide ongoing support to ensure your website continues to perform.

All our packages are delivered within 72 hours! Whether it's a Starter package, Professional website, or Website Optimization project, we guarantee fast turnaround. We'll provide a detailed timeline during your consultation and keep you updated throughout the process.

Yes! While we're based in the UK, we work with clients internationally. All consultations can be conducted via video call, and we adapt our services to meet different regional requirements and time zones.

All prices include custom design, mobile optimization, basic SEO, contact forms, Google Analytics setup, and 30 days of free support after launch. No hidden fees or surprises - everything is transparent from the start.

Yes, for projects over £3,000 we offer flexible payment plans. Typically 50% to start and 50% on completion, but we can discuss terms that work for your budget during consultation.

We include 30 days of free minor changes and bug fixes. After that, we offer affordable maintenance packages starting at £99/month, or we can quote individual changes on an hourly basis.

Absolutely! All our websites are built mobile-first and fully responsive. They'll look perfect and function flawlessly on phones, tablets, and desktops. We test on multiple devices before launch.

Yes, we offer secure UK-based hosting starting at £99/month, which includes SSL certificates, regular backups, security monitoring, and updates. We can also help you register a domain or transfer an existing one.

Yes! We build websites using user-friendly content management systems. We'll provide training and documentation so you can easily update text, images, and add new content. We're always here if you need help.

Yes, we ensure all websites are UK GDPR compliant, including proper cookie consent, privacy policies, data collection forms, and secure data handling. We can also help with ICO registration if required for your business.

All our websites are built to meet WCAG 2.1 AA accessibility standards, ensuring they're usable by people with disabilities. This is particularly important for public sector and large private sector organizations under UK accessibility regulations.

You own your website completely after final payment. We'll transfer all files, provide admin access, and ensure you have full control. We retain no ownership rights - it's your business asset.